buyer paid for two items without waiting for me to combine postage

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This topic contains 1 reply, has 2 voices, and was last updated by  Rob Johnson 3 years, 8 months ago.

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  • #831

    Tammy Olague
    Participant

    Buyer paid for two items without waiting for me to combine postage,she is a new ebayer with only one feedback.i thought i could go into paypal & refund the eight dollars,but paypal has changed i could find nowhere to make a refund,also could not change the ebay invoice,so if i send the money in the parcel i will be up for fees.can some dear person help.
    regards

    #836

    Rob Johnson
    Participant

    In PayPal, find the transaction and click on it.
    It will open up, then select see details on our classic site.
    Select issue a refund and enter the amount as a part refund.

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