Reply To: A buyer asked me to ring her, which I did. Advised she was seriously ill.

Home Forums eBay A buyer asked me to ring her, which I did. Advised she was seriously ill. Reply To: A buyer asked me to ring her, which I did. Advised she was seriously ill.

#647
Ed Person
Participant

If the ebay system allows, open an unpaid item case to ensure you get your fee back.
Then close it 4 days later.

If you send a mutual cancellation she may disagree and you cannot open another case.
Should you not be able to open an UIC, call ebay, explain and get them to open an UIC.