Reply To: Relisting uncollected items

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#567
Kristina Allen
Participant

Not until you have finalized this transaction. If you have provided the buyer with your phone number or got their number through advanced search and called them and they have not arranged a pick up time you need to open an unpaid item dispute. If they still don’t pay after another 4 days you close the dispute and then you can re-list. You will also get your final value fee refunded.

If you haven’t called them on the phone, something I would have done on day 4 if no contact, and they have not answered any messages then you may just have to open the dispute and hope they haven’t been trying unsuccessfully to contact you, ebay messages do sometimes go astray.