Reply To: Cancelling an order

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#527
Eric Scarberry
Participant

Yes, digupatin, you have missed something…two things actually.
First, the OP is a new seller so her money will be on hold with paypal for 21 days or until the goods have arrived as shown in the tracking.
Secondly, there is no paypal seller protection for items sent by surface mail as it does not arrive in the time allowed. The buyer only has to open a dispute in the time frame and the seller will lose her money even if she has proof of postage.

Unless the buyer is prepared to pay for airmail delivery you should cancel the transaction….and don’t worry about the feedback. It is not worth the aggrivation. I suspect you have a buyer who is looking for a freebie and knows how to work the system.