Reply To: Why would an item of clothing that didn't arrive be ineligible for a refund?

Home Forums eBay Why would an item of clothing that didn't arrive be ineligible for a refund? Reply To: Why would an item of clothing that didn't arrive be ineligible for a refund?

#509
Jim Burgess
Participant

For future reference it is usually better to open an item not received dispute through Paypal. Although the seller has protection if they can provide a valid tracking number you can usually get them to pay up if the item shows as not delivered or does not say delivered to the buyer’s suburb. Even if it does show that offering to send a Stat Dec to say you have not received it and the mention of the Ombudsman will usually get you a refund. For not as described then ebay is the better option as the seller will have to cover the return post if ebay fing in the buyer’s favour.