Reply To: I sold an item on ebay and after buying the customer said the item is faulty

Home Forums eBay I sold an item on ebay and after buying the customer said the item is faulty Reply To: I sold an item on ebay and after buying the customer said the item is faulty

#489
Danny Karch
Participant

The buyer can make either claim on ebay or a paypal claim…..not both.
If an ebay claim is not successful he can not then claim on paypal unless he does a bank chargeback if he funded the payment with a credit or Visa debit card.

If the item is faulty then he will win the dispute so you may as well refund now before you get a defect when a dispute is opened.